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Terms of Service

Last Updated: July 2026

Welcome to Amanda Out of Office. By purchasing, booking, or utilizing any of our travel planning, design, or consulting services—including but not limited to Itinerary Audits, Custom Trip Blueprints, and Elite Travel Concierge services—you (the “Client”) agree to be legally bound by the following Terms of Service. Please read them carefully before completing your purchase.

1. Scope of Services & Business Structure

Amanda Out of Office LLC.operates under two distinct legal frameworks depending on the specific service track purchased by the Client:

  • Design & Consulting Only (Itinerary Audits & Custom Trip Blueprints): These tracks are strictly independent research, architectural routing, and travel consulting services. Amanda Out of Office provides logistical maps, curated local recommendations, and direct links for the Client’s convenience. We do not make reservations, hold client credit card data for bookings, or act as a booking agent for these tracks.
  • Fully Managed Booking (Elite Travel Concierge): This track utilizes our professional affiliation with Cruise Planners. All reservations, supplier deposits, and final booking executions under this reservation tier are processed securely through the Cruise Planners host agency portal and are subject to third-party travel supplier terms and conditions.

2. Client Responsibility for Booking & Verification

For all design-only and audit services, the Client retains 100% sole responsibility for executing, booking, and managing their own travel arrangements.

  • The Client agrees to independently verify all pricing, real-time availability, entry requirements, visa regulations, and transit timetables prior to making any financial commitments.
  • Amanda Out of Office LLC. provides transit routing based on available regional data, but the Client must verify connection windows, local operating schedules, and transit rules at the time of execution.

3. Limitation of Liability & Third-Party Performance

Amanda Out of Office LLC. acts solely as an independent travel consultant and strategist.

  • We hold absolute zero liability for any financial loss, travel disruptions, missed connections, cancellations, delays, strikes, weather events, personal injuries, property damage, or general dissatisfaction resulting from the recommendations provided in any Audit, Blueprint, or Concierge itinerary.
  • We do not guarantee, warrant, or represent the performance, safety, cleanliness, or service quality of any third-party suppliers, regional transit networks, local bus/rail lines, tour operators, or accommodations recommended or booked.

4. Fees, Payments, and Non-Refundable Policy

  • Upfront Fees: All professional fees, retainers, and design fees (including the $199 Itinerary Audit, flat-rate Custom Blueprints, and Concierge Retainers) are collected upfront.
  • Strict No-Refund Policy: Due to the digital, custom, and intellectual nature of travel research and strategy work, all fees paid directly to Amanda Out of Office are 100% non-refundable once the live consultation has occurred or the custom design window has commenced.
  • Chargebacks: The Client explicitly agrees not to initiate a credit card chargeback for services rendered, delivered, or drafted in accordance with these terms.

5. Delivery Timelines & Revisions

  • The standard turnaround time for a Custom Trip Blueprint is 7–10 business days from the date of successful payment and form completion, unless a Priority Rush fee is purchased.
  • The Blueprint flat fee includes up to one (1) round of revisions, which must be requested within 5 business days of itinerary delivery. Any subsequent edits or route overhauls will be subject to an additional consulting fee.

6. Intellectual Property & Personal Use

All digital itineraries, custom interactive maps, template files, and proprietary local guides delivered to the Client are the intellectual property of Amanda Out Office LLC. These assets are licensed strictly for the Client’s personal, non-commercial use and may not be resold, redistributed, shared in public forums, or repurposed for commercial travel planning.

7. Acknowledgment & Consent

By checking the agreement box on our booking forms, submitting payment, or scheduling a live consultation, you acknowledge that you have read, understood, and agreed to be bound by this Service Agreement.